Credit Control 1 Day Course

Overview

If your business relies on customers making regular payments on time, it’s essential to have a good credit control system in place. This 1 Day Credit Control Course will help you understand the basics of the collection process and be able to put effective techniques into practice – chasing money and protecting your business from overdue accounts and bad debt.

Objectives

We’ll cover the following topics on this one-day Credit Control course:

• How credit control plays a vital role in a successful business
• Getting to grips with credit procedures
• How credit ratings work
• Effective debt collection techniques
• Which sanctions to use, and how
• Writing off bad debt from customers

Agenda

Delving into the essentials of debt collection and credit control, over the course of the day we’ll cover sessions on:

• What is credit control and why do businesses need it?
• A sale is only a sale once payment is made
• An introduction to credit ratings
• Why your telephone is an important tool in credit control
• Why written communication is essential
• What are sanctions?

Assessment

There’s no formal assessment for this course. However, you’ll receive a Certificate of Attendance for your records.

Who Should Attend?